Tbilisi hotels

What is iHotel.ge?
Is the service free of charge?
Why should I book my hotel with iHotel.ge?
Is there a time limit on when I can make a reservation?
What happens to my hotel if my flight is delayed?
What happens after I make a reservation?
How long does confirmation take?
What should I do if I don't receive email confirmation of my booking?
Can I cancel or amend my booking?
What is the cancellation policy for hotels?
What currency will I have to pay in?
How do you calculate exchange rates?
What cards are accepted to secure my reservation?
Are the rates on your site per person or per room?
Are taxes included in the rate?
Is breakfast included in the rate?
Can I be invoiced for my reservation?
How do I know your site is secure?
Airport Transfer?^New Terms and Conditions

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What is iHotel.ge?
iHotel.ge is the webpage for booking hotels, tours and airport transfer in Tbilisi and through whole Georgia

Is the service free of charge?
Yes – we never charge the customers for booking hotel.

Why should I book my hotel with iHotel.ge?
iHotel.ge works independently from any other websites. We work with all types of accommodation providers from large hotel chains, to independent hotels. iHotel.ge gets the best deals from the hotels, and makes them accessible to its customers. Our customers are able to:
Book online 24 hours a day
Get the confirmation of availability in shortest time. Confirmation will be sent to you by email.
iHotel.ge never charges customers a booking fee.
iHotel.ge doesn\'t take payment from you. You pay the hotel on departure.
The price you see on the website is the price you pay (without any hidden extras).


Is there a time limit on when I can make a reservation?
You have the option of making a reservation up to a year in advance or 1 day before your arrival date.

What is iHotel.ge?
iHotel.ge is the webpage for booking hotels, tours and airport transfer in Tbilisi and through whole Georgia

What happens to my hotel if my flight is delayed?
If your flight is delayed please contact us immediately with your hotel reservation details and we will contact the hotel on your behalf to explain your situation and amend your booking details if required, we cannot guarantee the hotel will not charge you if inside the hotels cancellation period, however our team will do all they can to help assist you.

What happens after I make a reservation?
Once you have decided which hotel to book and made after filling appropriate data finish the booking process, your reservation becomes pending. Your reservation is automatically sent to the hotel for confirmation. As soon as hotel confirms your reservation, you will receive confirmation of your reservation on your email. We try our best to make this procedure as fast as possible.

How long does confirmation take?
Confirmation of your booking should usually takes from 10 minutes to 6 hours. Please note that this procedure is done to ensure your reservation and make your stay comfortable.

Can I cancel or amend my booking?
Yes, information about canceling the booking will be provided in the confirmation email.

What should I do if I don't receive email confirmation of my booking?
If you don't receive email confirmation please contact us using the contact details provided on the webpage.

Can I cancel or amend my booking?
Yes, information about canceling the booking will be provided in the confirmation email.

What is the cancellation policy for hotels?
The cancellation policies for each hotel featured on iHotel.ge are different so please ensure you check the details when booking. T he hotels cancellation policy can be found on the hotel details page and on your booking confirmation email.

What currency will I have to pay in?
The currency which you make payment is GEL (Georgian Lari).

All rates advertised on iHotel.ge are per room per night.
All rates advertised on iHotel.ge are per room per night.

Are taxes included in the rate?
All taxes and service charges are included in the rate unless otherwise stated.

Is breakfast included in the rate?
The breakfast policies for each hotel featured on iHotel.ge are different so please ensure you check the details when booking.

Can I be invoiced for my reservation?
iHotel.ge cannot provide any invoices for bookings made as we do not take payment from you. You can however request an invoice to be provided from the hotel once the reservation has been paid in full - usually upon check-in or check-out.  

How do I know your site is secure?
Once you have booked through iHotel.ge, your details are stored and are protected by the SSL (Secure Socket Layer) technology.

Airport Transfer?^New Terms and Conditions

Terms and Conditions:

When booking transfer from Tbilisi International Airport to the hotel, please be advised:
-As the date of arrival, please select the date of landing at the Tbilisi International Airport.

• Driver will be waiting by the arrivals gate with the sign with names of the passengers.
• In case of any arrival delays caused by the airlines, driver will be waiting for you without any additional charge.

When booking transfer from the hotel to Tbilisi International Airport, please be advised:

• As the date of departure, please select the date of departing from the Tbilisi International Airport.
• Driver will be waiting at the lobby of your hotel 2 (two) hours prior to the take-off of the plane.
• In case of any departure delays caused by the airlines, please consider the new pickup time with the driver 5 hours prior to departure on the provided mobile phone number or contact ihotel.ge.

When booking 2-way airport transfer from or to the hotel or Tbilisi International Airport, please check above written relevant information about each-way conditions.

Cancellation Policy
-No cancellation fee if canceled 12 hours prior to the arrival. 
-In case of no-show, the total price of one way transfer will be charged.

Additional Terms:
-Clients must book their airport transfer in accordance with check in times and guidelines provided by their relevant airline.

Neither Tbilisi Transfer Company (partner of ihotel.ge for transfer services) nor any of its contracted or sub-contracted drivers will accept responsibility for loss or damage to luggage. Clients are responsible for ensuring that their luggage is loaded/unloaded at all times.